Links Golf Tours St Andrews Ltd (“We”) are committed to protecting and respecting your privacy.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).
Data controller – A controller determines the purposes and means of processing personal data.
Data processor – A processor is responsible for processing personal data on behalf of a controller.
Data subject – Person/Client
Categories of data: Personal data and special categories of personal data
Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example, name, home address or email address. Online identifiers include IP addresses and cookies.
Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
2. Who are we?
Links Golf Tours St Andrews Ltd is the data controller. This means we decide how your personal data is processed and for what purposes. For all data matters contact email@example.com
3. Processing your personal data
We use your personal data for the following purposes:
• To keep our newsletter subscribers informed via email
• To request our clients to participate in performance surveys
• To provide up to date information on golf travel related business
• You may give us information about yourself by filling in forms on our websites www.linksgolfstandrews.com / www.standrewsgolfweek.com and our Open Packages websites or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you subscribe to our newsletter service.
4. The categories of personal data concerned
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
Personal data – name, address, email address and phone number
We have obtained your personal data from information that you have provided us as described in point 3 above.
5. Sharing your personal data
Your personal data will be treated as strictly confidential.
6. How long do we keep your personal data?
We keep your personal data for no longer than reasonably necessary and we only retain your data to communicate directly with you.
7. What is our legal basis for processing your personal data?
Personal data (article 6 of GDPR). Our lawful basis for processing your general personal data is for the consent of the data subject to continue to receive communication with regards to your proposed or booked tour(s), information regarding our events and packages and updates from Links Golf Tours St Andrews Ltd.
More information on lawful processing can be found on the ICO website https://ico.org.uk.
8. Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
• The right to request a copy of the personal data which we hold about you;
• The right to request that we correct any personal data if it is found to be inaccurate or out of date;
• The right to request your personal data is erased where it is no longer necessary to retain such data;
• The right to withdraw your consent to the processing at any time, where consent was your lawful basis for processing the data.
• The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
• The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).
9. Transferring Data Abroad
We do not transfer personal data outside the EEA (European Economic Area).
10. Future processing
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will contact you explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
11. Making a complaint
To exercise all relevant rights, queries or complaints please in the first instance contact firstname.lastname@example.org.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.
Links Golf St Andrews may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22nd May 2018.
In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
We do not use or disclose information about your individual visits to the site or information that you may give us, such as your name, address, email address, to any third parties.
A cookie is a small file which a website may request to be placed on your computer’s hard drive. This website will ask permission for the cookies to be set. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We use a cookie to remember your cookie preferences. This has a couple of consequences:
- If you delete all your cookies you will have to update your preferences with us again.
- If you use a different device, computer profile or browser you will have to tell us your preferences again.
The cookies used on Links Golf St Andrews are based on the International Chamber of Commerce guide for cookie categories:
- Strictly necessary
‘Strictly Necessary’ cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet.
We use these Strictly Necessary cookies to…
- Make sure you connect to the right service on our website when we make any changes to the way the website works
Cookies we have defined as ‘Strictly Necessary’ cookies will NOT be used to…
- Gather information that could be used to advertise products or services to you
Accepting these cookies is a condition of using the website, so if you prevent these cookies we can’t guarantee your security or predict how our website will perform during your visit.
Here is a list of the cookies we have defined as ‘strictly necessary’.
Links Golf St Andrews cookies
‘Performance’ cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.
We use performance cookies to…
- Provide statistics on how our website is used
- Help us improve the website by measuring any errors that occur
- Test different designs of our website
Cookies we have defined as ‘Performance’ cookies will NOT be used to…
- Gather information that could be used to advertise products or services to you on other websites
- Remember your preferences or username beyond your current visit
- Target adverts to you on any other website
In some cases, some of these cookies are managed for us by third parties, but we don’t allow the third party to use the cookies for any purpose other than those listed above.
Using our site indicates that you accept the use of ‘Performance’ cookies.
Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you. Here is a list of the cookies we have defined as ‘Performance’.
Links Golf St Andrews Performance cookies
‘Functionality’ cookies are used to provide services or to remember settings to improve your visit.
We use ‘Functionality’ cookies to…
- Remember settings you’ve applied such as layout, text size, preferences and colours
- Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose
Cookies defined as ‘Functionality’ will not be used to…
- Target you with adverts on other websites
Some of these cookies are managed for us by third parties – where this is the case we don’t allow the third party to use the cookies for any purpose other than those listed above.
You can control whether or not these cookies are used, but preventing them may mean we can’t offer you some services, and will reduce the support we can offer you. It’s also possible that preventing these cookie stops us remembering that you didn’t want a specific service.
Here is a list of the cookies we have defined as ‘Functionality’.
Links Golf St Andrews cookies
‘Targeting’ cookies are linked to services provided by third parties, such as ‘Like’ buttons and ‘Share’ buttons. The third party provides these services in return for recognising that you have visited our website.
We use ‘Targeting’ cookies to…
- Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites
- Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in
You can control whether or not these cookies are used, but preventing them may stop us from offering you some services. All of these cookies are managed by third parties, and you may alternatively use the third parties’ own tools to prevent these cookies.
Here is a list of the cookies we have defined as ‘Targeting’.
Links Golf St Andrews cookies
We do not use this type of cookie at present.
Information about cookies
Useful information about cookies can be found at: http://www.allaboutcookies.org
International Chamber of Commerce United Kingdom
Information on the ICC (UK) UK cookie guide can be found on the ICC website section: http://www.international-chamber.co.uk/our-expertise/digitaleconomy
“Steve and I want to thank Mark, Sarah and the Links Golf crew for another absolutely unforgettable experience. This was our second time attending the event and can’t wait to come back again. On a scale of 1 to 10, Golf Week is an 11+. Its a first class international event. Everything is taken care of for you. From the organized events (Jigger Inn night is so much fun), to tee times and transporting us to/from the courses. If you are looking for a “once in a lifetime” trip to St Andrews, Golf Week is for you.”
“Sarah, I was telling a friend last evening about the great trip we made to Scotland and what a fantastic event you all hosted. You all are the best, not a thing was missed. I tell people to imagine what an “over-the-top-awesome” golf trip to Scotland would be like, that was what this was. Thanks you for all your efforts. My best to Mark and the rest of your team.”
“First of all, this is to express my most sincere appreciation to you for your hospitality during The Golf Week. It was great fun. I enjoyed thoroughly every day of the week. I was impressed very much by your excellent management of the Golf Week and sheer hard work. I understand I was the oldest age participant, but I was very happy to play every day pleasantly at the Home of Golf.”
“Dear Friends & Links Golf, Just arrived in our city in Argentina and we want to express our sincere thanks for making our trip to St Andrews a week of fantastic golf. Being able to play in St Andrews was a dream with perfect organisation, first class hotels and superlative attention. Everybody made us feel very welcome. Thank you very much for everything. Undoubtedly a wonderful experience and we hope to repeat. Our sincere greetings.”
“This is just to say thank you very much for an outstanding week of golf. Your team at Links Golf are true professionals. The week was professionally handled and organized. Have to say, that I am already thinking of doing it again next year.”
“Both Phyllis, and especially I would be available as a shining endorsement of the St. Andrews Golf Week. The only thing I would change regarding our week at St. Andrews would be some of my fluffed golf shots. We speak in nothing but superlatives of every aspect of the experience. It is our sincere hope that it was not a “once in a life time experience”, returning to the beauty as well as charm of St. Andrews, the warmth of the Scottish people, and the incredible efficiency of Links Golf of St. Andrews. Thank you seems insufficient.”
“On behalf of Chris, Rob, Ross and myself, many thanks and congratulations to you, Mark and the Links Golf team for the fantastic Golf Week. Our expectations for Golf Week were high; by a wide margin they were exceeded. The attention to detail, the personalized service, and all of the little extras and surprises provided by Links Golf made Golf Week very special, indeed unforgettable. We plan to return in 2020.”
“On behalf of Rob and myself I would like to thank you, Mark, Jamie and all the team for making the October 2018 golf week so memorable. Your organisation was faultless and the help and consideration of all the team to even the most minor request was fantastic. But, what impressed us most was that you kept surprising us with extra events and touches. In an era when most companies under-deliver against what they advertise your Company does the complete opposite. Brilliant. We will have no hesitation in recommending the week to anyone who is interested in enjoying the St Andrews experience. Kind regards. Paul. PS. And you arranged the weather as well. Can’t wait to see to photos posted on your site.”
“Just a quick note to say Thank You to yourself and all of the Links Golf team for another wonderful week at St. Andrews. I can’t believe we had such good weather especially on the Old Course. That was very special. I really enjoyed the day. Thank you again. Please pass on my thanks and best wishes to Mark and all the team. All the best.”
“What a fantastic week. Who would have thought it could get better than the 2 previous trips. I cannot thank the team at Links Golf enough, your combined efforts are awesome and you ensure that we have a sensational week. Please pass on my sincere thanks to all the team at Links Golf. Kind Regards,”
“Words cannot describe the wonderful experience I had attending the St Andrews Golf Week. You, Mark, Ross, the entire team (Andrew, Cameron, Kenny) are amazing – it is difficult to come back to reality. With sincere appreciation for your service excellence, attention to detail and follow up.”
“I would like to extend my heartfelt appreciation for organizing such a wonderful Golf Week. The attention to every details (such as snacks and soup at the half way house and hand warmers), the passion and very warm smile and service from all of your staff, and many special highlights such as the the Scottish band performance, and many others, made this trip one of my best golf trip I ever had. Definitely this is an event that any golfers around the world should not miss, and I definitely want to come again and recommend to my friends. Great job for the team and hope that you will continue to host such event continuously with your great passion and Scottish hospitality.”